The below specified rules and terms (hereinafter referred to as the Terms) settle the relations between the Users and (or) the Clients (hereinafter referred to as Users) of this site, and its owner, Beyond Roses in reference to the terms for performing purchase and sale of bears made of artificial flowers offered in the online-shop. The Website provides you with an opportunity to browse and purchase various products that have been listed for sale through the Website (the’ Products’). The Website provides this service by way of granting you access to the content on the Website (the ‘Purchase Services’) only for personal use with non-commercial purpose.
Beyond Roses reserves the right to review and change any of the Terms by updating this page at its sole discretion. Any changes to the Terms take immediate effect from the date of their publication. The use of the site and services provided through it means that the User got acquainted with these General Terms of Use and accepted them.
Website Services
All our prices are in Singapore Dollar (SGD) and exclude GST. We endeavour to ensure that our price list is current and we reserve the right to amend them. Our price list can be accessed from our home page. If you have placed an order, under a certain price, we undertake to process your order at the price listed at the time you ordered.
Terms of Purchase Services
To buy from the site, the User may act as a registered user with their own profile in the site. In reference to the registration:
- The procedure for registration is fully voluntary and free-of-charge;
- All files marked by a star (*) are mandatory to be filled in;
- the User should enter current, correct, full and exact information; otherwise, they shall be responsible for the incorrect execution of the contract;
- the User shall have the right at any time after the registration to change the entered details, with the exclusion of the cases of an order confirmed by the Company which has not yet been received at the address specified by the User;
- the User shall be fully responsible for the protection of their username and password for their profile in the site as well as for all actions performed by them or a third party with the use of the username or password.
Product Descriptions
We ensure that our products are described as accurately as possible on our website. However, our description may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.
We do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product. The rose bears may vary slightly in colour due to the lightning of the images taken.
We do not guarantee that the sizes of the rose products (LxWxH) as listed are accurate as these products are handmade and may vary.
Product Orders
- We give no undertaking as to the availability of any product advertised on our website.
- All prices are in Singapore Dollar (SGD) and exclude GST. This can be accessed from our home page and we reserve the right to amend our prices at any time.
- Shipping may carry an additional charge, calculated at time of purchase.
- We do not offer any exchanges or refund for changes in mind as the products are custom made per order, unless the product satisfies our definition of faulty.
- We only define the product as faulty if there is a evident fault in the product. Due to handling in transit, some of the rosebuds may fall out. We do not consider this as a a fault in the product.
- We have provided extra rose buds to be used for glueing purpose.
- When you order from us, we require you to provide your personal information such as name, an address for delivery, your email address, telephone contact and credit card details. Please ensure you provide us with the correct delivery address, as we do not accept responsibility for orders being sent to incorrect addresses provided to us. We undertake to take due care with this information; however, in providing us with such information, you accept that we are not liable for its misuse due to error in transmission or virus or malware.
- Delivery of your ordered product/s will be as set out on our website. Title in the goods passes to you when we have received payment. Our terms of payment are set out on the order page.
- Beyond Roses will provide delivery and courier services to the third party and is not liable for the risk of loss or damage caused by third party.
- Any orders paid for in full can not be cancelled.
- Once an order has been paid in full, we are unable to exchange or refund the product should you change your mind at any given stage;
- As each individual product is custom hand-made, the orders are forwarded to our artisans shortly thereafter order has been paid.
- We always do our best to deliver your order on the scheduled date, however, factors outside of our control can affect the delivery time, such as delivery driver breakdowns, strikes, inclement weather, natural disasters and other factors which cannot be predicted.
Product Purchases
- In using the Purchase Services to purchase the Product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product (the ‘Purchase Price’).
- Payment of the Purchase Price may be made through PayPal and Stripe (the ‘Payment Gateway Provider’). In using the Purchase Services, you warrant that you have familiarised yourself with, and agree to be bound by, the applicable Terms and Conditions of Use, Privacy Policy and other relevant legal documentation provided by the Payment Gateway Providers.
- Following payment of the Purchase Price being confirmed by Beyond Roses, you will be issued with a receipt to confirm that the payment has been received and Beyond Roses may record your purchase details for future use.
- Please note that this is not suitable for children under the age of 12 years old, as they may swallow the rose buds.
- This is not an edible product and should not be used for anything except as a display.
- Please note that we do not consider fallen rose buds as a fault in the product, due to the handling of the rose bears during transit. We have provided you with extra rose buds for you to use super glue to stick them together.
- Some of the rosebuds may be flat during shipment as the rosebuds are made of foamiran 3D material which are soft and delicate. Therefore, small areas may be affected resulting in; flat or squished regions. We do not consider this as a fault as this can be easily resolved through careful; heating of the rosebuds by using a hairdryer and lightly squeeze it to shape. *Caution is required.
Use of Coupon Codes
From time to time, Beyond Roses may offer promotional coupon codes which may apply in respect of any, or certain specified, purchases made through this website.
Terms of Use: Each coupon code will be subject to specific terms & conditions specified at the time the promo code is issued (including the length of time to use the code) in addition to those mentioned in these Terms.
Beyond Roses reserves the right to discontinue a coupon at any time or to modify any coupons’ terms and conditions.
Hyperlinks
This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.
Linking our website is not permitted. We reserve the right to serve you with notice if we become aware of such linking.
Copyright and Intellectual Property Rights
The Website, the Purchase Services and all of the related products of Beyond Roses are subject to copyright. The material on the Website is protected by copyright under the local laws and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the website (including text, graphics, logos, button icons, video images, audio clips and software) (the ‘Content‘) are owned or controlled for these purposes, and are reserved by Beyond Roses.
Beyond Roses retains all rights, title and interest in and to the Website and all related content. Nothing you do on or in relation to the Website will transfer to you; the business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright of Beyond Roses, or the right to use or exploit a business name, trading name, domain name, trade mark or industrial design; or a system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process).
You may not, without the prior written permission of Beyond Roses and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third party contact for any purpose. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
Disclaimer of Warranties and Liability
The Contents of this website are provided on an “as is” basis without warranties of any kind. Beyond Roses is not responsible for any errors or omissions, or for the results obtained or consequences arising from the use of any of the Contents, or for the authenticity or integrity of any transactions or communications made through this website.
To the fullest extent permitted by law, Beyond Roses does not make any representations or warranties whatsoever and hereby disclaim any and all warranties including express, implied and/or statutory warranties of any kind to you or any third party, whether arising from usage or custom or trade or by operation of law or otherwise, including but not limited to the following:
- Any representations or warranties as to the accuracy, completeness, correctness, reliability, currency, timeliness, non-infringement, title, merchantability, quality or fitness for any particular purpose of the Contents of this website; and
- Any representations or warranties that the Contents available through this website or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this website and the server is and will be free of all viruses and/or other malicious, destructive or corrupting code, program or macro.
Beyond Roses shall also not be liable to you or any third party for any loss, injury, claims, actions, costs, expenses or other damage of any kind, whatsoever and howsoever caused, including but not limited to any direct, indirect, punitive, special or consequential damages, loss of income, revenue or profits, lost or damaged data, or damage to your computer, software, modem, telephone or other property, howsoever caused whether arising directly or indirectly from:
(i) your access to or use of this website;
(ii) any loss of access to or use of this website, howsoever caused;
(iii) any inaccuracy or incompleteness in, or errors or omissions in the transmission of, the Contents;
(iv) any delay or interruption in the operation of this website or transmission of the Contents of this website, whether caused by communications failure, Internet access difficulties or malfunctions in equipment or software or otherwise;
(v) any decision made or action taken by you or any third party in reliance on the Contents;
even if Beyond Roses or its employees are advised of the possibility of such damages, losses, injuries, claims, actions, costs and/or expenses.
Further, Beyond Roses shall not be liable for damages, losses, injuries, claims, actions, costs and/or expenses of any kind arising from its failure or delay in performing any or all of its obligations if such failure or delay is due to circumstances or causes beyond its reasonable control.
Indemnity
You hereby agree to indemnify Beyond Roses and hold Beyond Roses harmless from and against any and all claims, losses, liabilities, costs and expenses (including but not limited to legal costs and expenses on a full indemnity basis) made against or suffered or incurred by Beyond Roses arising directly or indirectly out of:
- your access to or use of this website; or
- your breach of any of these Terms and Conditions of Use.
- Right of Access
Beyond Roses reserves the right to update or modify this website from time to time. Beyond Roses further reserves all rights to deny or restrict access to this website to any particular person, or to block access from a particular Internet address to this website, at any time, without ascribing any reasons whatsoever.
You agree that you will not:
- use any robot, spider, other automatic device, or manual process to monitor or copy any pages within this website or the Contents without Beyond Roses’s prior written permission;
- use any device, software or routine to interfere or attempt to interfere with the proper working of this website; and
- take any action that imposes an unreasonable act on Beyond Roses’s website.
Governing Law
These Terms and Conditions of Use shall be governed and construed in accordance with laws of Singapore.
